Artificial Intelligence in Dynamics 365
Table of Content:
Artificial Intelligence in Dynamics 365
By using the Dynamics 365 AI, businesses get in-depth insights and can make each touchpoint more relevant and responsive with data-driven insights into customer needs and behaviors.
In Dynamics 365 Commerce, Dynamics 365 Fraud Protection uses AI to protect your e-commerce business-and your customers-against fraud. This protection helps drive down costs, achieve higher revenue, and improve your customers' shopping experience.
In Dynamics 365 Sales, Dynamics 365 Sales Insights uses AI to increase sales and improve decisions. With AI-powered insights, you can win more deals by enhancing each customer interaction, sales activity, and business decision with sales intelligence.
In Dynamics 365 Customer Service, Dynamics 365 Virtual Agent for Customer Service uses AI to provide exceptional customer service with intelligent, adaptable virtual agents. Enable customer service experts to create and enhance bots with AI-driven insights to drive productivity.
In Dynamics 365 Customer Service, Dynamics 365 Customer Service Insights uses AI to make better decisions and proactively improve customer satisfaction.
In Dynamics 365 Sales, Dynamics 365 Marketing, and Dynamics 365 Customer Service, Dynamics 365 Customer Insights uses AI to create an intuitive and flexible customer data platform (CDP) that unlocks insights and powers personalized customer experiences. Unify all your customer data across the full range of sources to get a single view of customers.
Now that we've explored artificial intelligence (AI), let's review how mixed reality (MR) blends the physical and digital worlds to support business applications.